Privacy Policy

Effective Date: 01/01/2025

Welcome to Flat Rate Power. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following types of information when you interact with us:

Personal Information: Name, address, phone number, email, and other contact details.
Financial Information: Credit history, credit score, and payment history for assessing eligibility.
Utility Data: Power consumption, billing history, and service details.
Any other information you provide to us voluntarily.

2. How We Use Your Information

We use your information to:

Assess creditworthiness for eligibility verification.
Analyze power consumption and billing history.
Provide, maintain, and improve our services.
Communicate with you about your account, offers, or updates.
Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

Credit bureaus and financial institutions for credit checks.
Service providers that assist us in delivering our services.
Regulatory authorities if required by law.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Choices and Rights

You have the right to:

Access, update, or correct your personal information.
Opt-out of marketing communications.
Request deletion of your data, subject to legal obligations.

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at: